Cancellation policy

Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us:

Zeyna Mode
Owner: Cihad Yildizhan
Dortmunderstraße 33B
44536 Lünen
Germany

Email: info@zeyna-mode.de
Phone: +49 1578 8011846

by means of a clear statement (e.g. by email or by post) of your decision to withdraw from this contract.

You can use the model withdrawal form below, which is not mandatory.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of 14 days has expired.

You bear the direct cost of returning the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

• for the delivery of goods which are not suitable for return for hygienic reasons and whose seal has been removed after delivery (e.g. worn or washed headscarves)
• for the supply of goods made to the consumer's specifications or clearly personalized

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

Zeyna Mode
Cihad Yildizhan
Dortmunderstraße 33B
44536 Lünen
Germany
Email: info@zeyna-mode.de

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for communication on paper)

Date

(*) Delete as appropriate