Return & Exchange
Returns & Exchanges
We want you to be completely satisfied with your purchase. Should an item not meet your expectations, you can of course return or exchange it.
Right of return
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You have the right to withdraw from the purchase within 14 days of receipt of the goods without giving any reason.
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The period begins on the day on which you or a third party designated by you (who is not the carrier) takes possession of the goods.
Return process
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Please report your return using our [return form] or by email.
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Please pack the item carefully and send it to the return address we provide.
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After receiving and inspecting the goods, we will refund the purchase price using the original payment method used.
Conditions
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The goods must be returned unworn, undamaged and in the original packaging (where reasonable).
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Reduced-price items are not excluded from exchange or return, unless they are marked as special offers.
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You as the buyer are responsible for the return shipping costs unless otherwise agreed.
Exchange
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A direct exchange is possible as long as the desired size or color is in stock.
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Please indicate on the return form which item you would like to exchange.