Shipping & Delivery

Shipping & Delivery

We ship all orders reliably with our shipping partner DHL – within Germany and to many European countries.

Delivery time

  • Germany: 2–4 working days after receipt of payment

  • European Union (e.g. Austria, France, Italy, Spain, Netherlands, Belgium): approx. 4–7 working days

  • Other European countries (e.g. Switzerland, Norway, Great Britain): approx. 5–10 working days

  • There is no delivery on Sundays and public holidays.

Shipping costs

  • Germany: Flat rate of X.XX € per order (free shipping for orders over 100.00 €)

  • EU countries: Flat rate of X.XX € per order

  • Non-EU countries (e.g. Switzerland, Norway, UK): Flat rate of X.XX € per order*

*Please note: For deliveries outside the EU, additional customs duties, taxes or fees may apply, which are to be borne by the recipient.

Shipment tracking

  • After shipping, you will receive a DHL tracking number with which you can track your shipment online at any time.

delivery

  • DHL delivers directly to your address or, upon request, to a Packstation (only in Germany).

  • If you are not at home, you will receive a notification and can conveniently pick up your parcel at the nearest post office.